Terms and Conditions

Terms and Conditions for drnatashasharma.co.uk booking website.

Welcome to drnatashasharma.co.uk booking website. These terms and conditions govern your use of the booking platform. By accessing, browsing, or using the platform, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

1. Booking Services: The drnatashasharma.co.uk booking website provides a booking platform for customers to book appointments with Dr Natasha Sharma for various services including but not limited to counselling, therapy, coaching, and consultation.

2. Booking Process: The booking process is facilitated through our online booking platform and Google Meet (please see Google Meet Terms and Conditions). Customers can browse the available services, select the desired service, and book an appointment by providing the required information. Once a booking is made, you will receive a confirmation email with details of your appointment and a second email from Google Meet containing the link to your session.

3. Payment: Payment for services is processed through Stripe our secure payment gateway. Payment is due at the time of booking and will be charged to the credit or debit card used to make the booking. No bank details are stored on the website.

4. Cancellation and Refunds: If you need to cancel your appointment, you must do so at least 48 hours in advance. If you cancel less than 48 hours before your scheduled appointment, you will not be refunded. Refunds are also not provided for late or missed appointments.

5. Rescheduling: If you need to reschedule your appointment, please contact us at least 48 hours in advance. We will make every effort to accommodate your request, subject to availability.

6. Privacy Policy: We take your privacy seriously and are committed to protecting your personal information. Please see our Privacy Policy here

7. Disclaimer: Dr Natasha Sharma is a qualified mental health professional, but the information provided through our booking platform is for educational and informational purposes only. If you are experiencing a medical or mental health emergency, please call your local emergency services or go to the nearest emergency room. We do not provide crisis counselling or emergency services through our booking platform. If you are in crisis or need immediate assistance, please contact a qualified mental health professional or your local emergency services. By using our booking platform, you acknowledge that you have read and understood this disclaimer and agree to be bound by it. If you do not agree to this disclaimer, you should not use our booking platform. We make no guarantees or warranties about the services provided or the results obtained from using our platform. You use our platform and services at your own risk.

8. Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use our platform, you agree to be bound by the modified terms and conditions.

9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

10. Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at [email protected]